COVID-19 CANCELLATION POLICY

Valid until the end of April 2021

28.08.2020

Dear guests,

Since the Covid-19 pandemic will drag on for even longer, we have decided to offer improved cancellation conditions for all reservations booked directly through us, which will reduce the pressure to make decisions regarding Corona (also for all existing reservations).

  • If the borders are officially closed 1 week before your planned arrival and arrival is therefore probably not possible, cancellation up to the day of your arrival is free of charge.

  • If our region is classified as an official risk area 1 week before your planned arrival, cancellation up to the day of your arrival is free of charge.

  • If a Corona cancellation reason is not listed, please contact us, we are very keen to find a customer-oriented solution!

  • For all other reasons that are not related to the corona pandemic, the normal terms and conditions and cancellation conditions apply.

  •  After discussions with our cancellation insurance (European travel insurance), Covid-19 disease is now accepted as a "normal disease". Please conclude this before your arrival in order to avoid damage in the event of illness or see whether your own insurance covers Covid-19
    Here more Infos...
    Here to take out insurance ...

--Changes reserved!--Does not apply to reservations made through booking.com!--
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Serfaus Fiss Ladis Europäische Reiseversicherung Rad- und Bikeunterkunft